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About making knowledge accessible

Many different organisations in the Netherlands are presently engaged in digital knowledge sharing. Examples include museums, libraries and cultural heritage managers. In doing so, they are confronted with problems that often relate to the diversity and fragmentation of their in-house knowledge. This knowledge can differ in terms of content and depth, and be contained in separate databases. Knowledge employees work with a multitude of different systems. Moreover, new information is added all the time.

In the RNA project, we experiment with a variety of solutions to these knowledge sharing problems. We use existing technologies that link pieces of knowledge in order to make it consistently searchable without the need for setting up a completely new knowledge sharing system or the necessity for all participants to work in a uniform way.

Various knowledge institutions that participate in the RNA project are in daily practice confronted with all sorts of knowledge sharing woes. We will summarise the most frequent problems in seven questions and provide the solutions that we experiment with in the RNA project.

Re-using reference structures

Can we leverage our thesauri for the purpose of digital knowledge sharing?

Coherence in knowledge-sharing

Can we share our knowledge in a coherent way?

Towards a knowledge network

Can we make our knowledge and that of other organisations mutually accessible?

Preservation of specialist focus

Can we participate in a knowledge network without losing our specialist focus?

Regular work environment

Can we share knowledge within our regular work environment, i.e. without the use of complex software?

Tailored knowledge sharing

Is it possible to tailor knowledge sharing to target groups, without having to do things twice?

Optimal searching

How can our end users find their way in our knowledge network in an easy and precise way?